Shipping Policy

At Handcraftor, we understand that fast and reliable delivery is an important part of your shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers.

Order Processing

Once an order is placed and payment has been successfully confirmed, our fulfillment team begins preparing it for shipment.

Processing typically includes:

• Order verification

• Product quality checks

• Packaging and shipment preparation

Most orders are processed within 1–2 business days.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of unusually high order volume.

Shipping Time

After your order has been dispatched, estimated delivery times generally range between:

4–8 business days

Delivery estimates may vary depending on:

• Product availability

• Shipping destination

• Carrier performance

• Seasonal demand

While we strive to meet estimated delivery windows, delivery dates cannot be guaranteed.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed during checkout before payment is completed.

You will always see the total cost of your order before confirming your purchase.

There are no hidden shipping fees added after checkout.

Order Tracking

Once your order has shipped, a tracking confirmation email will be sent to the email address provided during checkout.

Tracking information may require up to 48 hours to become active within the carrier's system.

If you do not receive tracking details within a reasonable timeframe, please contact our support team for assistance.

Shipping Destinations

We currently ship to customers within the United States and selected international locations where available.

Availability may vary based on product type, shipping restrictions, or carrier limitations.

If we are unable to deliver to your location, you will be notified during checkout or shortly after placing your order.

Taxes and Import Charges

United States Orders

Applicable sales taxes may be calculated during checkout based on state and local tax regulations.

International Orders

For international shipments, customers may be responsible for:

• Import duties

• Customs fees

• Value-added tax (VAT)

• Other government-imposed charges

These fees are determined by local authorities and are not included in the product or shipping price unless explicitly stated.

Order Changes and Cancellations

If you need to update your shipping address or request an order cancellation, please contact us as soon as possible.

Because orders are processed quickly, we cannot guarantee modifications once fulfillment has begun.

Orders that have already shipped cannot be canceled.

Delayed Deliveries

Occasionally, shipping delays may occur due to circumstances outside our control, including:

• Carrier disruptions

• Severe weather

• Customs inspections

• Transportation issues

• Peak seasonal demand

We appreciate your patience and will do our best to assist if unexpected delays arise.

Damaged or Lost Packages

Damaged Deliveries

If your package arrives damaged, please contact us within 72 hours of delivery.

To help us investigate the issue, please provide:

• Photos of the damaged item

• Photos of the shipping packaging

• Your order number

We will review the situation and determine an appropriate resolution.

Lost Packages

If a shipment is officially declared lost by the carrier, we will work with you to provide a replacement or another suitable solution whenever applicable.

Contact Us

For questions regarding shipping, delivery status, or tracking information, please contact our support team.

Store: Handcraftor

Email: service@handcraftor.com

Address:1201 Fannin St, Suite 100, Houston, TX 77002, United States

Phone: +1 (713) 909-3093